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General questions:
BizLiftIT provides comprehensive IT solutions, including Microsoft 365 management, server and cloud management, responsive tech support, business-specific software setup, instant messaging systems, disaster recovery solutions and much more.
We implement advanced security protocols, including phishing prevention, email encryption, and real-time threat detection. Our team continuously monitors and updates systems to protect your business from evolving cyber risks.
Yes! Our team can resolve most issues remotely, saving time and ensuring minimal disruption to your operations. For more complex needs, we also provide on-site support.
Currently, We proudly serve businesses in Vero Beach, Sebastian, Melbourne, Ft. Pierce, and Port St. Lucie, Florida. We also have a team that services all of Australia. We are also happy to service other areas as we do with many customers. Location is not a problem for us.
BizLiftIT stands out for our flexible, customer-focused approach. We tailor our services to your specific business needs, offer transparent pricing, and prioritize your satisfaction. With decades of combined experience, top-notch security practices, and a dedicated support team, we ensure your IT runs smoothly and securely, letting you focus on growing your business.
Packages:
The Basic Plan includes Microsoft 365 account management, email security, user onboarding/offboarding, and phishing prevention.
The Premium Plan adds full IT management, including computers, servers, shared drives, printer setups, and larger projects like QuickBooks and SharePoint integration.
Absolutely! You can switch to the Premium Plan or customize services at any time to meet your growing business needs.
Yes, we provide a free initial consultation to assess your IT needs and recommend the best plan for your business. While we don’t offer trial periods, our month-to-month contracts allow you to experience our services without a long-term commitment upfront.
We offer month-to-month, six-month, and annual contracts. Discounts of 5% and 10% are available for six-month and annual contracts, respectively. Annual upfront payments receive an additional 5% discount.
No, our pricing is fully transparent. All costs, including user-based fees and optional one-off services, are outlined upfront. If any additional services are required, we’ll discuss and approve them with you before proceeding.
Support:
Our engineers respond promptly to support tickets, within the same business day. We prioritize minimizing downtime for your business and will act quicker in these situations.
Our onboarding process is simple and efficient, typically taking less than a week. We’ll guide you through every step, requiring minimal effort on your part. Usually takes zero hands-on work from you!
Give us a call or Email the ticketing support system: Support@BizLiftIT.com
Yes, we provide one-off services such as hardware repairs, office moves, and data recovery at discounted rates for our existing clients.
We offer a robust off-site and on-site backup solution to ensure your data is secure and downtime is minimized during catastrophic events.